• +254 703 800 222
  • info@crmafrica.co.ke
  • Njengi House
  • 2nd Fl, Suite 2E

CRM System Features

 customer relationship management system features

Important CRM Features

Ours is a simple CRM system to manage your Sales, Marketing and Customer Service – with all the CRM features you’ll need. We believe the key to a successful CRM has very little to do with technology but everything to do with getting people to use the system properly.

The system is designed with end user in mind and any one with basic computer knowledge will find it easy to use. Our free support is not just there when you get started; we’ll continue to support you whenever you need help and make sure you get the most from the system.

Features That Will Grow Your Business

Contact Management

Find and track every customer, contact and communication instantly, then set tasks to follow up, and share with your team.

Pipeline Management

Effectively manage and track every sales opportunity through each stage of your sales process to successful closure.

Team Collaboration

Help your team stay connected with realtime updates and enable them to add helpful updates in regard to records.

Invoiving & Billing

Process customer orders, generate quotations, pro-forma invoives, invoices and payment receipts in print, pdf or email.

Insights & Reports

Deep dive into metrics and reports customized for your business and measure company performance against set goals.

Data Security

Secured by Banking Grade SSL encryption and Cisco firewalls. Hosted in tier 4 data center with redudant multiple backup.

BulkSMS & Emailing

Track SMS messages, emails and contact history exactly where you need to and have full visibility and control of your schedule.

HR & Payroll

Manage master payroll, pay slip generation, employee management and all statutory deductionS.

Inventory & Stores

This addon module manages stock cards, minimum stock alerts & general inventory management.

Yet Any Question about Our CRM System?

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